Business Text Messaging Features
Smarter Text Messaging Tools for Keeping Connected
Text messaging Beats Email and Voice Calls
Customers prefer texts to email and voice calls. SnapDesk provides you with smarter text messaging tools for keeping connected and having meaningful conversations.
Schedule text messages, save templates, automate recurring message sends and more. SnapDesk’s text messaging service provides all the essential conversation tools your small business or organization needs. Start engaging with customers, clients, and contacts with scaleable text messaging.
SnapDesk Business Text Messaging Features
| Included | Feature | Description |
|---|---|---|
 | 1-on-1 Text Messaging | Text personally with individual contacts |
| Group Text Messaging | Message groups of contacts with separate replies |
| Text Message Blasts | Send texts blasts to groups and contact lists |
| Text Message Scheduling | Schedule text 1-on-1 and group text messages |
| Text Messaging Templates | Save time with templates for a quick response |
| Personalization Tags | Insert personalization tags to keep things friendly |
| Print Text Message Conversations | Print entire text message conversations with contacts |
| Call Forwarding | Forward calls to an existing phone landline |
| Opt-in and Opt-out Management | Track contacts who have and hoave not opted into communication |
Send and Receive 1-on-1 and Group Text Messages
SnapDesk helps you manage conversations across your entire contact list. Send and receive 1-on-1 private messages with contacts or create and save a group of customers and send a text blast. All message responses return to you as a separate message, unlike normal group texts.
Send Recurring Scheduled Text Messages
Easily send recurring, scheduled text messages for appointment reminders, updates, and notifications. Click to text recurring messages and automate your contact outreach to save time and increase your SMS messaging efficiency.
Save Text Message Templates
Save time with text message templates. Quit typing the same message over and over again. Type your message once, apply personalization tags and save the message to send later. Improve your customer support experience by saving text message templates that answer frequently asked questions.
Schedule Text Messages
Scheduling text messages makes text message marketing, appointment reminders, booking and daily communications more efficient. Schedule messages to send to an individual contact or schedule a text blast to an entire group. Text customers with a scheduled invoice or payment reminder and get paid faster.
Personalize Text Messages with Tags
Tags let you personalize text messages at scale. Business feels less like businesses when you’re on a first-name basis. Tags make it easy to personalize your messages. Insert {First Name}, {Last Name}, {Company} and more into the body of your messages to personalize at scale.
Text From a Local 10-digit Phone Number
Send and receive all text messages using a text-enabled, local, 10-digit phone number, no shortcodes. No mobile phone required. Text from the mobile app or any web browser on any device, including your desktop computer or tablet.
Print Text Message Conversations
Keep a record of your conversations and print all text message exchanges between contacts, customers, and employees. Print all messages exchanged daily between all users and contacts in any date range.
Track Opt-in and Opt-out
SnapDesk helps manage all of your opt-in and opt-out TCPA compliance. Contacts text STOP to opt-out of all SMS marketing messages. SnapDesk then keeps track of the opt-out and places the contact on a do not contact list. No manual action required.
Start Sending Text Messages from Your Business for:
$29 Per MonthReceive 50 Free Text messages with your 7-day FREE trial
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