Smarter Business Texting Services for Firms of Any Size

Reduce No Shows and Get Paid Faster with Text Messaging

professional text messaging

Texting Works for Your Firm - Here's Why

98%

of text messages get read vs. between 20% and 30% for email

82%

Of consumers keep notifications on for their native text message app

67%

Of consumers would rather text a firm for appointment reminders and scheduling

Text Messaging Tools for Organizing Conversations and Contact Lists

MessageDesk makes it easy to text clients and maintain a record of text message conversations. Many clients prefer to engage via text message, but firm representatives don't have effective ways to manage client conversations without giving away their personal phone numbers.

Instead of making yet another phone call, select a local 10-digit text messaging phone number, and start sending text messages

Use MessageDesk for client inquiries, appointment reminders, scheduling, invoice collection, notifications, updates and more

Private channel text messaging

Keep all replies separate while texting individuals or groups.

1 Private channel text messaging
2 Text Enabled 10-Digit Local Phone Number
3 Automated Appointment Reminder Text Messages
4 Schedule Payment and Invoice Reminders
5 Print Text Message Conversations
6 Call Forwarding
7 Opt-in and Opt-out

Manage Client Conversations From One App on Any Device

example slot

Having oversight on client conversations keeps everyone on the same page. MessageDesk turns your mobile phone, tablet and desktop computer into scalable text messaging platform.

All conversations with individual clients are private. Send a group message out and each client's response creates a private text messaging channel. Respond in real-time to client inquiries or schedule and automate text messages with the mobile app on a phone, a tablet, or even a desktop.

  • Schedule daily appointment reminders
  • Keep all text conversations private
  • Maintain a record of all text message correspondence

Print Text Messages and Download Entire Conversations

business text messaging for field service

Your firm keeps a record of correspondence, but how do you track text messages? If you're texting clients from your personal phone there's no efficient way to save and print an entire text message conversation.

MessageDesk makes correspondence tracking easy. Select a date range and save all text message correspondence with any client as a PDF and print text messages for paper records.

Upload, Access and Print Documents from Any Device

business text messaging for field service

Save time and trees with paperless document storage. With MessageDesk, you can start storing client documents as PDFs. Centralize your storage, and everyone at your company will know where to look for important client-specific documents.

  • Upload specific documents to individual clients directly in their contact record
  • Access documents from any device company-wide
  • Store documents for general use in MessageDesk
  • Print all documents at any time with one click

Business Text Messaging Basics

Learn how businesses and organizations get the most out of text messaging with MessageDesk.

How to Choose a Business Texting App

Looking for the best testing app for small businesss? Here is a list of 12 things to consider when looking for solutions.

Guide to Scheduling Text Messages

Can you schedule a text message? Read our guide to learn what you can use to schedule your text messages.

What Customers Say:
The exact app I needed and even better than what I was expecting
I love how easy it is to send out messages, create new groups, and add/remove contacts from groups. It always sends a "group message report" so you can see if anyone opted out and confirm that all of the messages were delivered. Snapdesk also had the best customer service I have ever experienced. I submitted a question and they called me less then 5 minutes later.
Grace H
"Sep 16, 2020""
Effective Texting App With Excellent Customer Service
MessageDesk allows you to build templates to save frequently sent texts. The templates are customizable with tagging features to personalize messages. MessageDesk also has fantastic customer service where real people answer your questions via your preferred communication channel. Review collected by and hosted on G2.com.
Joylyn O
"Sep 23, 2020""
Great Support
These guys are great. They really made setup and the learning curve easy. Very responsive to my questions along the way. I am happy with the software. When I did have some constructive feedback, they were right on it and coded updates. Thanks MessageDesk team!
Aaron D
"Oct 8, 2020""
Love This App!
This a great way to get the word out to all your customers. I use to remind my customers that their invoices are due. I invoices that went out every month. Super easy way to remind folks without having to do hundreds of text messages individually. I will keep using you!
Blu Laundry Rentals
"06/19/2019""
Great Snap In for QuickBooks Online
We wanted a way to poll our customers when they left our facility about their experiences with us and ask for reviews. Simple... 3 Steps Done with MessageDesk. I highly recommend.
CT8T
" 06/17/2019""
Texting QuickBooks Online Customers is Easy
I downloaded MessageDesk so that I could send texts to my QuickBooks Online customers and it was super easy to use. The messaging rates are fair too. No complaints!
Katie K
"02/18/2019""