Smarter, Simpler Text Messaging
Made for All

A: SMS text message credits are available for purchase in-app. Click settings in the right-hand corner of the app and visit subscription settings to enter a payment method and select a monthly or annual subscription plan.

A: Every 160 characters count as 1 credit. A messsage with 320 characters would count as 2 credits. For example: A 320 character message sent to 10 contacts would cost 20 credits.

A: When your text message credit balance equals 0, you will be prompted in-app to upgrade to a new subscription level. We will also notify you in-app if sending a message to a group will exceed your current message credit limit.

A: SnapDesk only charges for outbound messages. All inbound messages to your SnapDesk account are free.

A: No, SnapDesk allows you to add and import as many contacts as you like. The only feature we meter are your monthly text message credits.

A: Unused message credits gained from a monthly subscription do no roll-over to the next month.

A: Not yet. MMS picture messages are coming soon.

A: No, you can log in to your SnapDesk account from any device with a web browser (phone, tablet, PC). You can enjoy the same experience across all of your devices.

A: Not yet! But you can forward calls placed to your SnapDesk number to any phone number of your choosing, including your existing landline.

A: To view or change your SnapDesk phone number, click account settings in the upper right-hand corner. Then click on Phone Number Settings. Here you'll find your SnapDesk phone number, message credit count and call forwarding settings.

A: Every month you are automatically given a credit allowance based on your subscription. If you need more credits, simply upgrade to a larger plan with more monthly credits.

A: Currently SnapDesk is only available in the United States and Canada. However, we’re looking at offering service in several new markets including India and Australia. If you’re interested in using SnapDesk in your region, let us know, we’d love to hear from you!