MessageDesk plans

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🇺🇸 USD$
🇨🇦 CAD$
Yearly plans
(save up to 26%)
Monthly plans

Starter

Business texting inbox accessible on all devices.

$
27 per month
1 user seat included
Select message credits per month
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📥 Basic team inbox
📣 Broadcast to 50 contacts

Operator

Start and manage 100’s of text conversations.

$
54 per month
3 user seats included
Select message credits per month
Thank you! Your submission has been received!
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📥 Advanced team inbox
📣 Broadcast to 1000 contacts
⏰ Text message scheduling

Team

Texting tools for larger teams and organizations.

$
189 per month
10 user seats included
Select message credits per month
Thank you! Your submission has been received!
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📥 Advanced team inbox
📣 Broadcast to 2000 contacts
⏰ Scheduling and automation
🙋 Priority support

Enterprise

For organizations with complex requirements.

Let's chat!

Starter

Business texting inbox accessible on all devices.

$
32 per month
1 user seat included
Select message credits per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
📥 Basic team inbox
📣 Broadcast to 50 contacts

Operator

Start and manage 100’s of text conversations.

$
64 per month
3 user seats included
Select message credits per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
📥 Advanced team inbox
📣 Broadcast to 1000 contacts
⏰ Text message scheduling

Team

Texting tools for larger teams and organizations.

$
219 per month
10 user seats included
Select message credits per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
📥 Advanced team inbox
📣 Broadcast to 2000 contacts
⏰ Scheduling and automation
🙋 Priority support

Enterprise

For organizations with complex requirements.

Let's chat!
CAD Monthly Plans

Starter

Business texting inbox accessible on all devices

$
14 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Operator

Start and manage 100’s of text conversations

$
39 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Team

Texting tools for larger teams and organizations

$
129 per month
Thank you! Your submission has been received!
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👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Enterprise

For organizations with complex requirements

Let's chat!
Talk to sales
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts
CAD Yearly Plans

Starter

Business texting inbox accessible on all devices

$
24 per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Operator

Start and manage 100’s of text conversations

$
49 per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Team

Texting tools for larger teams and organizations

$
139 per month
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts

Enterprise

For organizations with complex requirements

Let's chat!
Talk to sales
👤 1 user ($10/mo. per additional)
💬 $0.05 per additional message
📣 Reach up to 50 contacts
Account Allowances
Starter Operator Team
Additional cost to add user seat(s) $10 per user seat $10 per user seat $15 per user seat
User seats included 1 user seat 3 user seats 10 user seats
Broadcast Contact Limit 50 contacts 1000 contacts 2500 contacts
Message Templates Unlimited Unlimited Unlimited
Keyword Autoresponders Unlimited Unlimited
Web Forms Unlimited Unlimited
Core Features
Starter Operator Team
Conversational Inbox
Conversation Assignment
Unlimited Inbound Messages
Contact Groups
Unknown Contact Form
Custom Inbox Views
Custom Fields
Manual Invoice Reminders
Zapier Integrations
Mobile App
Broadcasts
Starter Operator Team
Call Forwarding
Number Porting
Personalization Tags
One-Time Scheduling
Recurring Scheduling
Team Inbox
Starter Operator Team
Advanced Inbox Settings
Text Message Signatures
Office Hours
Custom Autoresponders
Automatic Invoice Reminders
Custom Forms
Website Chatbot
Basic Support
Priority Support

Trusted by 1,000+ professionals.

5 stars
May 18, 2023
"Simple and Increases Client Participation"
What do you like best about MessageDesk?

I like how you can organize contacts into groups instead of clicking every contact individually. It helps us reach the target audience. Using our office number for the app helps clients verify the legitimacy of the message as opposed to spam text.

5 stars
May 04, 2023
"A great improvement from past SMS services"
What do you like best about MessageDesk?

The interface is seamless and easy to use. Setting up broadcasts is intuitive and can be tailored to meet many different needs. The contact cards have space for lots of information and are easy to update as necessary.

5 stars
April 20, 2023
"Best-in-class UX"
What do you like best about MessageDesk?

Bouncing around and getting a lot done quickly is super easy and intuitive. It gets the job done better than the dozen or so other solutions I've tested. Not a lot of hoops to jump through to get started. Great trial flexibility to really dig in without committing. Most others are fairly limited.

5 stars
April 03, 2023
"Consistently Pleased with this Product!"
What do you like best about MessageDesk?

I am constantly surprised by how easy, helpful and useful MessageDesk is. Writing and scheduling broadcasts is quick, clear, and offers multiple ways to include or exclude contacts. The shared inbox my team uses keeps messaging organized and our customers happy we don't miss any messages. Adding contacts with either tons of info or very little is great. All around very please with this product and the support offered.

More stories and insights from real MessageDesk customers.

Read more customer stories

Frequently asked questions

Every 160 characters count as 1 credit. A message with 320 characters would count as 2 credits. Example: A message 320 characters long sent to 10 contacts would cost 20 credits. Every SMS message is limited to a max of 918 characters. Messages longer than 918 characters automatically convert to MMS. MMS messages count as 3 credits.

Adding emojis and special characters to a message will automatically convert it to an MMS message (costing 3 credits per message). Emojies and special characters add extra data to every message sent, hence the additional per-credit cost.

Currently, MessageDesk is only available in the United States and Canada. However, we’re looking at offering service in several new markets including India and Australia. If you’re interested in using MessageDesk in your region, let us know, we’d love to hear from you!

No, unused free messages do not roll over into the next month. However, if you have an annual plan your messages roll over month to month until the end of your 12 month subscription.

Once you use all of your plan's message credits, you’ll automatically go into metered billing. Metered billing allows you to continue sending messages at the per-message rate of $0.05 per message. If you go into metered billing, we recommend that you talk to sales about additional plan savings. *Note: you can upgrade or change your plan's credit allotment at any time.

No, all inbound text messages are free.

Yes, MessageDesk allows you to send and receive images, gifs, videos, and more. You get 1 gigabyte with your account for all media you upload and the maximum upload size is 12 megabytes.

It depends. Just ask a representative on our sales team to see if your existing phone number qualifies for number porting.

MessageDesk works on any device with a web browser. You can also download the MessageDesk mobile app on your iPhone or Android device.